FAQ Appointments

Is there a booking fee for bridal appointments?

Private bridal salon at Serenity Brides, Colchester

Booking online reserves your slot with a small, non-refundable fee. It is not a charge for the visit; it simply holds your place. Walk-ins are free, subject to availability.

Booking online reserves your slot with a small, non-refundable fee. It is not a charge for the visit itself; it simply holds your place, so that your stylist and your ninety minutes are set aside for you. If you would rather not book, you are welcome to walk in, free of charge, subject to availability.

What the fee is, and is not

The fee secures the time, nothing more. It is separate from anything you might buy, and you are under no obligation to buy anything. Your appointment is private and one-to-one, around ninety minutes.

Changing or cancelling

Cancellations and rescheduling cannot be done online, so please phone us on 01206 577756. If you reschedule by phone, your fee carries over to the new date, unless you reschedule within 24 hours of your appointment. Because the fee is non-refundable, it is worth ringing as early as you can if your plans change.

If you would like to book, choose a time online or call us. Read what happens on the day in what to expect at your first bridal appointment.

Real brides

“From start to finish I was made to feel so welcome by all the staff - but mainly Yelina. What a beautiful lady inside and out, listened to me and took everything onboard and helped me find my perfect dress. I was so nervous about dress shopping, but she made me feel so at ease. Such a personal experience too, couldn’t recommend enough! Thank you!”

Emily W, Colchester

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Ready when you are

Book your appointment

Ninety minutes, no pressure, just a warm welcome and a stylist who listens.

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