Many bridal shops charge £25 to make an appointment – their reasoning is that it stops the ‘no shows’.
Undoubtedly this is true, but at Serenity Brides we take the view that this is one of the down sides of being in our industry.
A lot of our brides are walk-in appointments and we would not wish to discourage that. So Serenity Brides does not agree with charging for appointments….after all you’re coming to buy from us – why would we seek to discourage that?
We never forget that we are here to serve you and we are honoured to do that – and be part of the experience when shopping for your dress. We would not wish to change the way we do things, even though we get our share of ‘no shows’.